Get help with a situation

Common problems & life events

Pick what is happening. Each page shows your rights, the schemes that may help, and where to get free support.

• Facing evictionBeing told to leave your home or land is frightening — but you have rights, and you do not have to face this alone. There are steps you can take and people who must help you.
• You haven't been paid your wagesWork you have done must be paid for — that is your right. If your employer is withholding your wages, there are official ways to claim what you are owed, free of cost.
• You have no identity documentsWhen you have no documents, every office seems to ask for another one you do not have. This loop can be broken — there are real pathways to your first ID, and help to walk you through them.
• Facing abuse or violenceNo one deserves to be hurt. If you are in danger, help is available right now, and it is confidential. You have strong legal protections and people whose job is to stand with you.
• You were denied a service you are entitled toIf a benefit or service you qualify for is being refused or delayed, that refusal can be challenged. There are official ways to escalate and get what is rightfully yours.
• You've lost your jobLosing your income is stressful, but it is not the end of the road. There is support to steady your family while you find your feet, and paths back to work and income.
• A medical emergency in the familyA sudden illness or accident is hard enough without worrying about the cost. There are schemes that cover serious treatment so your family is not pushed into debt — and help to use them quickly.
• A death in the familyWe are sorry for your loss. When you are ready, there is practical support for the family left behind — survivor pensions, claims, and help with the paperwork. There is no hurry; take it one step at a time.
• Welcoming a new babyA new baby brings big changes. There is support for the mother's health and the child's future — from care during pregnancy to savings that grow with your child.
• Supporting your daughter's educationEvery girl deserves the chance to study as far as she can. There are savings schemes and scholarships built to help your daughter stay in school and reach college.
• Starting or growing your farmingWorking the land is hard, honest work, and there is real support behind it — income help, affordable credit, and subsidies designed for farming families.
• Planning for retirement and old ageAfter a lifetime of work, you deserve security and dignity. There are pensions and monthly support for your later years — some to start now, some for those who need them today.
• Starting a small businessA small business can change your family's future. There is support to help you begin — small loans, skill training, and schemes made for first-time and small entrepreneurs.
• A disability in the familyCaring for a loved one with a disability takes strength. There is support to share the load — pensions, aids and appliances, and schemes built to help with both care and independence.